About Us
Founded in 2000, Treasure Wright Surgical develops, manufactures and markets high-quality surgical instrumentation, equipments and solutions that meet medical professionals and the end users need.
We pride ourselves on the knowledge of our customer service and sales teams. To ensure that our products continue to meet our customers’ needs we have a highly skilled technical team that provide a quality after sales service.
Our team works closely with end users and medical professionals to provide a tailored solution to individual mobility challenges.
Treasure Wright Surgical maintains a portfolio of trusted brands with a legacy of fine craftsmanship and innovation.
Treasure Wright Surgical is driven by the expectations of our customers and of ourselves. As an important tool in a patient’s recovery, we understand the critical nature of what we do.
We take a needs-based approach and design with both the healthcare provider and patient in mind. We invest significantly in R&D and provide vital clinical testing that is second to none and expected by our customers.
As experts in our field, our direct sales force supports effective outcomes through ongoing education and in-service training.
Backed by clinically tested products, Treasure Wright’s established professional medical community is well equipped to help offer the best patient outcomes through research driven designs.
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ORDERING INFORMATION
In order to avoid errors, please be sure to list catalog number, complete item description, and exact quantity desired. Please mark all confirming orders as “CONFIRMING” to avoid duplication and unnecessary charges. All orders are shipped F.O.B. U.K., plus sales tax where applicable. Customs brokerage fees and duty, if applicable, become the responsibility of the customer. Customer takes legal possession as soon as merchandise is delivered to a common carrier. Our terms are 2% 10 days, net 30 days, unless quoted otherwise. In order to avoid errors, please be sure to list catalog number, complete item description, and exact quantity desired. Please mark all confirming orders as “CONFIRMING” to avoid duplication and unnecessary charges. All orders are shipped F.O.B. U.K., plus sales tax where applicable. Customs brokerage fees and duty, if applicable, become the responsibility of the customer. Customer takes legal possession as soon as merchandise is delivered to a common carrier. Our terms are 2% 10 days, net 30 days, unless quoted otherwise. from the best and experience designers with inspiration
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GUARANTEE
The materials, design and workmanship of the products listed in this catalog are unconditionally guaranteed to be of superior quality and free of manufacturing defects. TW Surgical will replace free of charge a damaged instrument if the damage is found to have been caused by a defect in workmanship or materials. Claims must be submitted in writing within 30 days of the invoice date. This guarantee does not include normal wear and tear. Instruments which have been repaired by other than the TW Surgical Repair Department will not be covered under the guarantee. Instruments in need of repairs should be sent to TW Surgical Repair Department. Due to our policy of continual product development, we reserve the right to alter product specifications. We assume the user to be technically competent and professional; therefore, user must take all necessary precautions normally associated with instruments during their care, handling and storage. Our instruments should be handled only by technically competent personnel and should never be entrusted to others. To the best of our knowledge the information contained in this catalog is accurate and reliable; however, all recommendations or suggestions are made without guarantee. We disclaim any liability incurred in connection with the use of these instruments. Nothing contained in this catalog shall be construed to imply the nonexistence of any relevant patent. No invention covered by any patent shall be utilized in any way without authorization from the owner of that patent.
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RETURNS AND CREDITS
If you wish to return an unused instrument, please contact ASSI for authorization before doing so. Any returns not authorized in advance will be rejected by our shipping department and returned at your expense. Unused instruments can be returned or exchanged within 30 days of the invoice date. Instruments must be returned in their original packing, and shipping charges must be prepaid. Any unused instrument returned without its original packing may be subject to a 50% restocking charge. The invoice number and reason for return must be indicated. After examination, defective instruments will be immediately replaced at no charge. Instruments ordered in error and returned for exchange may be subject to a 50% restocking charge, plus the shipping charges originally incurred. Used, autoclaved or sterilized instruments are not returnable for credit or exchange. Orders for custom-made instruments are non-cancelable, non-returnable and non-refundable. Custom etched instruments are non-returnable and non-refundable. Sterile packaged items cannot be accepted for return unless they are defective, in which case we will replace them.
Research and Development
TW Surgical develops and offers the highest quality instruments and operation room products designed for the hospitals to enhance and increase operating room efficiency.
Your instruments are a precious investment and the right care and handling will ensure years of delightful service. Please follow our reprocessing instructions to make your instrument last longer.
Treasure Wright Surgical a leading provider of the highest quality instrumentation and customer service, pledges to continue to be an innovative force in creating instrumentation for the medical fields of surgery. For the new and coming generation, Treasure Wright Surgical will help you discover the service and quality that have given us our faithful following over the years. Treasure Wright Surgical is committed to improving lives through innovative design and research-driven product development. Treasure Wright products are designed to meet varying medical needs and to perform at the best level. Treasure Wright Surgical maintains a portfolio of trusted brands with a legacy of fine craftsmanship and innovation. Treasure Wright Surgical specializes in Microsurgery, Hand, Plastic, Reconstrctive, Ophthalmology, Neurosurgery, Urology, Infertility, ENT and Vascular Surgery.
WHO WE ARE
Founded in 2000, Treasure Wright Surgical develops, manufactures and markets high-quality surgical instrumentation, equipments and solutions that meet medical professionals and the end users need. We pride ourselves on the knowledge of our customer service and sales teams. To ensure that our products continue to meet our customers’ needs we have a highly skilled technical team that provide a quality after sales service. Our team works closely with end users and medical professionals to provide a tailored solution to individual mobility challenges. Treasure Wright Surgical maintains a portfolio of trusted brands with a legacy of fine craftsmanship and innovation. Treasure Wright Surgical is driven by the expectations of our customers and of ourselves. As an important tool in a patient’s recovery, we understand the critical nature of what we do. We take a needs-based approach and design with both the healthcare provider and patient in mind. We invest significantly in R&D and provide vital clinical testing that is second to none and expected by our customers. As experts in our field, our direct sales force supports effective outcomes through ongoing education and in-service training. Backed by clinically tested products, Treasure Wright’s established professional medical community is well equipped to help offer the best patient outcomes through research driven designs.
GET IN TOUCH
Treasure Wright Ltd.Address: Kemp House, City Road,
London EC1V 2NX. United Kingdom
Telephone: +44 (0) 207 5663939 Email: info@twrightmedical.com